Simply put, the client is always right. Guaranteed.

Our aim is to make your experience as stress-free and enjoyable as possible - almost as much as you enjoy your new work of art! – while still covering our reasonable costs of doing business.

To that end, we will …

• Transact almost all on-line purchases via Pay Pal
• In-person purchases are done with a Square card reader, cash is good, too!
  
  
• Offer Direct Pay 
  • We now offer a Direct Pay option to facilitate purchases. This option allows a hybrid transaction approach by providing the function and use of the FASO shopping cart - followed by offline payment and shipping arrangements made between the artist and client to complete the transaction.
  • Under the Direct Pay option, any artwork with a Retail Price added and Status set as Available will have the option to be purchased with the "Direct Pay" method.  For other works, please contact Mark directly.
  • Clients will click on the Add to Cart button and continue to follow the steps in the Shopping Cart.  Once the client clicks on the SEND PURCHASE INQUIRY button, the artist will receive an email regarding the interest in purchasing the art.
  • Client and artist will discuss and complete the sale's transaction via their chosen method of payment.

• Work with you to determine the most cost-effective and timely way to get your chosen artwork(s) to you.  Shipping costs vary dramatically depending on the service used.
  • Shipping costs are the client’s responsibility.
  • Clients can choose to optimize for cost or speed of delivery by making specific arrangements with us.
  • In some cases, alternative shipping arrangements - and possible cost adjustments - may be made post-sale.
  • Free local delivery (within 60 miles of Tampa) is always available.
    
    
• Provide free standard UPS shipping for purchases over $500.
  
  
• Charge the appropriate taxes, as required by law: 
  • 6.0% for Florida, plus 1.5% for Hillsborough County.
  • Sorry, we have no say in this!
    
    
• Provide thirty (30) days to see the art in person and confirm it fits your environment, as expected.
  • We hope, during the conversations leading up to your purchase, that we have discussed and addressed your needs, expectations, and concerns.
  • We understand that art is subjective; we understand cameras, phones, and computers don’t perfectly reproduce colors.
  • If the work has shipped unframed/as is, it becomes yours once it has been framed, mounted, or otherwise altered. Seems only fair.
  • If, within 30 days and no alterations are made to the work, it is not to your expectations, then you can return the work.
  • If, within 30 days, the work has shipped pre-framed by the artist and just doesn’t work, we will process a return.
    >>> Not eligible for return
    • Commissioned works.  This category will include any framing done on request.
    • Print On Demand works as they are designed/specified by the consumer and produced by a third party.  That said, we will help address any workmanship or production issues should they occur. 
      
      
• Ship work, whenever possible, with re-usable packaging, and include pre-paid return labels.  Size restrictions and availability of packaging will determine the packaging options.
  
  
• Always protect your privacy. It’s your data, never ours. Any personal information you supply to us, stays with us. We will never, share/sell/distribute or otherwise disperse it. Period. We will use it to transact our business and that’s it.
  
  • If you opt to become an “Insider,” we keep ‘push’ communications to a monthly newsletter and a rare, occasional off-schedule email to share news too good to keep to ourselves.
  • You are always welcome to check in, ask questions, and provide feedback - we really enjoy corresponding with you!

That should cover the basics. If we missed something or you wish to offer a suggestion, just let us know.

Our Best,

Revised:  July 4 2025